Terms of service

Effective Date: October 28, 2026
Last Updated: October 28, 2026

Welcome to ShopStuffs LLC ("ShopStuffs LLC," "we," "us," or "our"). These Terms of Service ("Terms") apply to your use of our website at shopstuffs.com (the "Website") and to any product or service you purchase from us.

By accessing our Website or purchasing any product or service, you agree to these Terms, along with our Privacy Policy, Refund Policy, and Shipping Policy, which are part of these Terms. If you do not agree, please do not use our Website or place an order.

1. Eligibility

You must be at least 18 years old to place an order or create an account with ShopStuffs LLC. By placing an order, you represent that you are at least 18 years old and able to enter into a binding agreement.

We reserve the right to refuse, cancel, or limit any order at our sole discretion, including orders that appear to be placed by someone under 18, by resellers or distributors, or through fraudulent or unauthorized means. If we cancel an order after payment has been charged, we will refund the amount charged for the canceled order.

2. Products & Services

ShopStuffs LLC offers:

Jewelry, including pearl jewelry, earrings, necklaces, bracelets, rings, jewelry sets, and bridal jewelry
Beauty, bath, and body products, including hair care, skincare, body care, bath bombs, bath salts, bath soaks, soaps, fragrance products, and beauty gift sets
Gifts and home goods, including mugs, journals, blankets, keepsakes, and personalized gifts
Apparel
Wedding stationery
Custom invitation design services
Digital downloads and Canva templates
Print-on-demand products
Handcrafted, handmade, and made-to-order products
Stickers, paper goods, and other gift items

Our products include handcrafted, handmade, small-batch, and made-to-order items, as well as products made by trusted manufacturing, production, and print-on-demand partners. Some orders are produced and shipped directly by these partners, which means items in the same order may arrive separately and production times may vary by product.

Because many of our products are handcrafted, handmade, personalized, and made to order, slight variations are normal and are not considered defects.

Variations may include, but are not limited to, color, texture, printing, cutting, scoring, folding, ribbon placement, embellishments, assembly, fragrance strength, stone or pearl size, shape, luster, and surface markings, appearance, and other characteristics unique to handmade, handcrafted, or natural materials. Natural and cultured pearls in particular vary in size, shape, color, and surface, and no two are identical.

Printed colors and product photos may also vary due to monitor settings, printers, paper stocks, inks, and lighting conditions.

All products are subject to availability. We may limit quantities or discontinue any product at any time.

3. Pricing & Payment

All prices are listed in U.S. Dollars.

Payment is due in full at checkout unless otherwise stated.

Applicable sales taxes and shipping charges are calculated and shown at checkout.

Payments are processed by third-party payment processors (such as Shopify Payments, Shop Pay, PayPal, Apple Pay, and Google Pay). By submitting payment, you confirm that you are authorized to use the payment method you provide.

We reserve the right to modify pricing, discontinue products, correct pricing errors, or cancel orders affected by pricing inaccuracies, even after an order has been submitted. If we cancel an order because of a pricing error, we will refund any amount charged for that order.

4. Promotions & Discount Codes

From time to time, we may offer sales, promotions, and discount codes. Unless otherwise stated:

Only one discount code may be used per order.
First-order or welcome codes (such as WELCOME10) may be used once per customer, on that customer's first order only.
Discount codes have no cash value, cannot be exchanged for cash or credit, and cannot be transferred or resold.
Discounts cannot be applied retroactively to orders that have already been placed.
Discount codes may not apply to certain products, including custom design services, consultation fees, or items marked as excluded.
Promotions are valid only for the dates stated and while supplies last.

We reserve the right to modify, suspend, or end any promotion at any time, to refuse or cancel orders that misuse a promotion (including the use of multiple accounts or email addresses to obtain a first-order discount), and to correct any errors in promotional pricing or terms.

5. Custom Design Services

A non-refundable Design Consultation & Proposal Fee is required before custom invitation design begins.

The consultation includes:

Design consultation
Review of wedding details
Design research
Design recommendations
Creation of up to two (2) initial digital proofs
A personalized quote for production

The Design Consultation & Proposal Fee compensates ShopStuffs LLC for professional design services and is non-refundable regardless of whether an order is ultimately placed.

If the client chooses to proceed, full payment is required before materials are ordered, printing begins, or production starts.

We do not accept deposits or payment plans.

Additional concepts, redesigns, or revisions beyond those included may be subject to additional design fees.

Quotes are valid for 30 days unless otherwise stated.

6. Proof Approval

Customers are responsible for carefully reviewing every proof before approving it.

Approval confirms that all information is accurate, including but not limited to:

Names
Dates
Times
Addresses
Phone numbers
Website URLs
Grammar
Spelling
QR codes
Quantities
Layout selections

Once a proof has been approved, ShopStuffs LLC is not responsible for customer-approved errors.

Reprints resulting from customer-approved errors will be treated as a new order and charged accordingly.

Production timelines begin only after both final proof approval and full payment have been received.

7. Customer-Submitted Content & Designs

If you send us text, photos, logos, artwork, monograms, or other content to include in a personalized or custom product ("Customer Content"), you represent and warrant that:

You own the Customer Content or have all permissions needed to use it;
The Customer Content does not infringe or violate anyone's copyright, trademark, privacy, publicity, or other rights; and
The Customer Content is not unlawful, obscene, hateful, or harassing.

You grant ShopStuffs LLC and our production partners a non-exclusive, royalty-free license to use, reproduce, and modify your Customer Content solely as needed to create, produce, and deliver your order.

We reserve the right to refuse any personalization request or Customer Content at our sole discretion. You agree to indemnify ShopStuffs LLC as described in Section 28 (Indemnification) for any claim arising from Customer Content you provide.

8. Digital Products

Digital products are delivered electronically.

No physical item will be shipped.

Some products include editable Canva templates.

Unless otherwise stated, a free Canva account is sufficient.

Due to the nature of digital products, all digital sales are final.

No refunds, exchanges, or cancellations are available once digital access has been provided.

ShopStuffs LLC is not affiliated with Canva and is not responsible for changes to Canva's platform, pricing, features, or availability.

9. License & Permitted Use

Unless otherwise stated, digital products are licensed for personal use only.

You may:

Edit templates for your own personal event.
Print unlimited copies for your own event.

You may not:

Share Canva template links.
Transfer your license.
Resell or redistribute templates or digital files.
Claim our original designs as your own.
Create derivative products for resale.
Upload our designs to another marketplace or website.
Use our designs for commercial purposes without written permission.

Purchase grants a limited, non-exclusive, non-transferable, revocable personal-use license only and does not transfer ownership of the underlying intellectual property. We may end this license if you violate these Terms.

10. Intellectual Property

ShopStuffs LLC retains all rights, title, and interest in its original artwork, designs, layouts, branding, creative arrangements, product descriptions, photographs, logos, and other original content.

Some products and Website content may incorporate properly licensed third-party fonts, graphics, illustrations, photographs, or design elements. Those elements remain subject to their respective license terms and ownership.

Unauthorized copying, reproduction, distribution, modification, resale, or commercial use of ShopStuffs LLC's original creative work or Website content is strictly prohibited.

11. Beauty, Bath & Body Products

Our beauty, bath, and body products are intended for external, cosmetic use only, as directed on the label or product page.

Before using any beauty, bath, or body product:

Review the full ingredient list for any known allergies or sensitivities.
Perform a patch test on a small area of skin and wait 24 hours before full use.
Keep products out of reach of children and pets, and avoid contact with eyes.

Discontinue use immediately if irritation, redness, or any reaction occurs, and consult a physician if the reaction continues. If you are pregnant, nursing, have sensitive skin, or have a medical condition, consult your physician before use.

Bath bombs, bath salts, and oils may make tubs and surfaces slippery. Use caution, and rinse your tub after use. Some colorants may temporarily tint tubs, towels, or fabrics.

Statements about our products have not been evaluated by the Food and Drug Administration. Our products are not intended to diagnose, treat, cure, or prevent any disease.

You are responsible for deciding whether a product is suitable for you. To the extent permitted by law, ShopStuffs LLC is not responsible for reactions resulting from allergies or sensitivities to listed ingredients, failure to perform a patch test, or use other than as directed.

12. Jewelry Care & Metal Sensitivity

Jewelry descriptions list materials and finishes to the best of our knowledge. Some people are sensitive or allergic to certain metals, including nickel, brass, copper, and plated finishes. If you have a known metal sensitivity, please review the product materials before purchasing and discontinue wear if irritation occurs.

Plated, filled, and fashion jewelry can tarnish, fade, or wear over time, especially with exposure to water, perfume, lotion, chlorine, sweat, or household chemicals. Pearls are delicate and can be damaged by heat, chemicals, and abrasion. To help your jewelry last:

Put jewelry on after applying lotion, perfume, and hairspray.
Remove jewelry before swimming, bathing, showering, exercising, or cleaning.
Store pieces separately in a dry place and wipe gently with a soft cloth.

Normal wear, tarnishing, fading, and damage caused by improper care, accidents, or alteration are not considered defects.

Jewelry may contain small parts and is not intended for young children.

13. Order Changes, Cancellations & Refunds

Because many products are custom-made, handcrafted, handmade, personalized, printed to order, produced by our partners specifically for your order, or delivered digitally:

All sales are final, except as described below and in our Refund Policy.

Orders may not be canceled once production has begun. Many orders enter production shortly after they are placed, so cancellation requests are not guaranteed.

Digital products are non-refundable.

Personalized products are non-refundable.

Consultation fees are non-refundable.

For hygiene and safety reasons, jewelry and beauty, bath, and body products cannot be returned or exchanged once delivered.

When we will make it right. Final sale does not apply to items that arrive damaged, defective, or incorrect, or to orders that are lost in transit and never delivered. If ShopStuffs LLC verifies that an error occurred on our part, or that an item arrived damaged, defective, or incorrect, or was lost in transit, we will resolve the issue through a replacement, repair, or refund, at our discretion. See Sections 16 and 17 and our Refund Policy for how to report an issue.

If we can't ship on time. If we cannot ship your order within the time stated on the product page or at checkout (or, if no time is stated, within 30 days after you place your order), we will notify you and give you the choice to accept the delay or cancel the unshipped items for a full refund. If we cannot fill your order at all, we will cancel it and refund you promptly.

Please see our Refund Policy for full details. Nothing in these Terms limits any rights you may have under applicable law that cannot be waived.

14. Chargebacks & Payment Disputes

If you have a problem with your order, please contact us first at shopstuffsllc@gmail.com. Most issues can be resolved quickly and directly.

Filing a chargeback or payment dispute does not override these Terms or our final-sale policies. If a chargeback or dispute is filed, we may provide your order details, communications, proof approvals, delivery confirmation, and these Terms to the payment processor or card issuer as evidence. We reserve the right to refuse future orders from customers who file chargebacks that we believe were filed in bad faith.

15. Shipping

We currently ship only to addresses within the United States.

Estimated shipping and delivery dates are estimates only and are not guaranteed. Please see our Shipping Policy for production times, shipping rates, and holiday order-by dates.

We do not currently offer expedited or rush shipping.

Holiday and event "order-by" dates are estimates provided as a courtesy and are not a guarantee of delivery by a specific date. We recommend ordering early, especially for made-to-order, personalized, and partner-fulfilled items, which may take longer to produce.

Items in a single order may ship separately from different locations.

We are not responsible for delays caused by shipping carriers, weather, customs, supplier delays, postal disruptions, or incorrect shipping information provided by the customer. If we cannot ship your order within the stated time, Section 13 ("If we can't ship on time") applies.

Risk of loss transfers to the customer once the carrier marks the package as delivered.

16. Lost or Stolen Packages

Once the carrier marks a package as delivered to the address provided at checkout, ShopStuffs LLC is not responsible for packages that are lost, stolen, or misplaced after delivery.

If your tracking shows delivered but you cannot find your package, please check with neighbors and your building's mail area, and contact the carrier. You may also contact us, and we will help you file a claim with the carrier where possible.

If your package is lost in transit and never marked as delivered, please contact us as soon as possible. After the carrier confirms the package is lost, we will send a replacement or issue a refund, at our discretion.

17. Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, you must contact us within 48 hours of delivery.

Please include your order number and clear photographs of the product and packaging.

Verified issues will be resolved through a replacement, repair, or refund, at ShopStuffs LLC's discretion. We may ask you to return the item, at our cost, before we send a remedy.

18. Customer Responsibilities

Customers are responsible for providing complete and accurate information, including personalization details, shipping addresses, and contact information.

ShopStuffs LLC is not responsible for delays or additional costs resulting from incomplete or incorrect information provided by the customer.

19. Accuracy of Information & Errors

We work to make sure the information on our Website is accurate and complete. However, our Website may occasionally contain typographical errors, inaccuracies, or omissions related to product descriptions, materials, sizes, pricing, promotions, availability, or shipping times.

We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information, or cancel orders, if any information on the Website is inaccurate, at any time and without prior notice, including after you have submitted your order. If we cancel an order for this reason, we will refund any amount charged for that order.

20. Prohibited Uses

You agree not to use the Website or our products or services to:

Violate any law or regulation;
Infringe our intellectual property rights or the rights of others;
Submit false, misleading, or fraudulent information or orders;
Harass, abuse, threaten, or harm any person;
Upload or transmit viruses, malware, or other harmful code;
Scrape, copy, or collect content or data from the Website using automated tools without our written permission;
Interfere with or attempt to bypass the security or operation of the Website; or
Resell our products or digital files without our written permission.

We may refuse service, cancel orders, or end your access to the Website if you violate these Terms.

21. Reviews, Photos & User Content

If you submit reviews, comments, photos, videos, or other content to us or our Website, or tag us on social media ("User Content"), you grant ShopStuffs LLC a non-exclusive, royalty-free, worldwide, perpetual license to use, reproduce, display, and share that User Content, including your first name or social media handle, on our Website, social media, and marketing materials.

You confirm that your User Content is your own, is truthful, and does not violate anyone else's rights. We may remove or decline to display User Content that is unlawful, offensive, spam, or unrelated to our products. We do not remove or penalize honest reviews simply because they are negative.

22. Accounts & Security

If you create an account on our Website, you must be at least 18 years old. You are responsible for keeping your login information confidential and for all activity under your account. Please notify us immediately if you believe your account has been used without your permission. We may suspend or close accounts that violate these Terms.

23. Third-Party Links & Services

Our Website is hosted by Shopify, and we rely on third-party services such as payment processors, shipping carriers, production and fulfillment partners, and design platforms (such as Canva) to operate our business.

Our Website may also contain links to third-party websites. We do not control and are not responsible for the content, policies, practices, or availability of third-party websites or services. Your use of third-party services is subject to their own terms and privacy policies.

24. Privacy

Your use of our Website and your purchases are also governed by our Privacy Policy, which explains how we collect, use, and share your personal information. Please review our Privacy Policy at shopstuffs.com/policies/privacy-policy.

25. Electronic Communications

By using our Website, placing an order, or contacting us, you consent to receive communications from us electronically, including by email and through notices posted on our Website. You agree that all agreements, notices, proofs, approvals, and other communications we provide electronically satisfy any legal requirement that such communications be in writing.

Marketing emails are sent only if you subscribe, and you may unsubscribe at any time using the link in any marketing email.

26. Disclaimer of Warranties

TO THE FULLEST EXTENT PERMITTED BY LAW, OUR WEBSITE, PRODUCTS, AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not guarantee that the Website will be uninterrupted, secure, or error-free, or that products will meet your specific expectations beyond their descriptions.

This disclaimer does not affect our commitment to make things right for damaged, defective, incorrect, or undelivered items as described in Section 13. Some states do not allow the exclusion of certain implied warranties, so some of these exclusions may not apply to you.

27. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, SHOPSTUFFS LLC, AND ITS OWNERS, MEMBERS, EMPLOYEES, AND PARTNERS, SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOST PROFITS, LOST DATA, OR LOSS OF GOODWILL, ARISING FROM YOUR USE OF THE WEBSITE OR THE PURCHASE OR USE OF OUR PRODUCTS OR SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE FULLEST EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM OR RELATED TO THESE TERMS, THE WEBSITE, OR ANY PRODUCT OR SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE APPLICABLE PRODUCT OR SERVICE.

Nothing in these Terms excludes or limits any liability that cannot be excluded or limited under applicable law, and nothing in these Terms takes away any rights you have as a consumer that cannot be waived by contract.

28. Indemnification

You agree to indemnify, defend, and hold harmless ShopStuffs LLC and its owners, members, employees, contractors, and partners from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from or related to:

Your use or misuse of the Website or our products or services;
Your violation of these Terms or any law;
Any Customer Content or User Content you provide, including any claim that it infringes or violates the rights of a third party; or
Your violation of any license terms, including the resale, sharing, or commercial use of our designs or digital products.

29. Force Majeure

ShopStuffs LLC shall not be liable for delays or failure to perform resulting from events beyond our reasonable control, including but not limited to natural disasters, hurricanes, severe weather, pandemics, labor disputes, supplier or manufacturing partner shortages or delays, carrier interruptions, government actions, power or internet outages, or other unforeseen circumstances.

30. Governing Law

These Terms of Service shall be governed by and interpreted under the laws of the State of Florida, without regard to its conflict of law principles.

31. Dispute Resolution

Informal resolution first. If you have any concern or dispute with us, you agree to first contact us at shopstuffsllc@gmail.com with your name, order number (if any), a description of the issue, and the resolution you are requesting. We will do the same if we have a dispute with you, using the contact information you provided. We will both try in good faith to resolve the dispute informally. If it is not resolved within 30 days after notice is received, either party may proceed as described below.

Courts and venue. Any dispute arising from or relating to these Terms, the Website, or any product, service, or order that is not resolved informally shall be brought exclusively in Orange County, Florida, either in small claims court (if the claim qualifies) or in the state or federal courts located in Orange County, Florida. You and ShopStuffs LLC consent to the personal jurisdiction and venue of those courts. These Terms and any dispute are governed by Florida law, as stated in Section 30.

32. Termination of Access

We may suspend or end your access to the Website, refuse service, or cancel pending orders at any time if we believe you have violated these Terms, engaged in fraud, or acted in a way that may harm ShopStuffs LLC or others. If we cancel a pending order that has not entered production, we will refund the amount charged for that order.

33. Changes to These Terms

We reserve the right to update these Terms of Service at any time.

Updated Terms become effective immediately upon posting to our website, and the "Last Updated" date above will be revised.

Continued use of our website or services constitutes acceptance of the revised Terms. The Terms in effect at the time you place an order apply to that order.

34. General Provisions

Severability. If any part of these Terms is found to be invalid or unenforceable, that part will be limited or removed to the minimum extent necessary, and the rest of these Terms will remain in full effect.

Entire Agreement. These Terms, together with our Privacy Policy, Refund Policy, Shipping Policy, and any terms shown at checkout or in a written quote or proposal, are the entire agreement between you and ShopStuffs LLC regarding your use of the Website and your purchases.

No Waiver. Our failure to enforce any part of these Terms is not a waiver of our right to enforce it later.

Assignment. You may not transfer your rights or obligations under these Terms without our written consent. We may transfer our rights and obligations, including in connection with a sale or reorganization of our business.

Headings. Section headings are for convenience only and do not affect the meaning of these Terms.

Survival. Sections that by their nature should continue after an order is completed or your use of the Website ends, including those covering licenses, intellectual property, customer content, disclaimers, limitation of liability, indemnification, governing law, and dispute resolution, will survive.